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Most corporate challenges are blamed on poor or lack of communication. Without communication, the average employee is left on their own to figure out where information is kept, what tools are available to them, and how to effectively perform their job. Additionally, when communication from senior management is perceived as non-existent, rank and file employees tend to spend more time figuring out what management is up to, than they do on completing their work.
Cumulus9 CEM Component is designed to improve corporate efficiency by removing the bottlenecks caused by deficient communication. CEM is comprised of a robust toolset that provides employees with access to the information they need, when they need it. Because of Cumulus9’s web-based architecture, employees from around the globe can access information in knowledge repositories, resource reservation systems, from headquarters, or corporate directories, regardless of time or location. They can also contribute to surveys and polls, as well as discussion boards where their voices can be heard.
Management Issues:
- How can you help your managers quickly understand their employees" performance?
- How can you lower your employee churn and turnover costs?
- How can you keep track of all the interaction between manager's and employees?
- How can you track all of your employees historical performance with one simple detailed report?
- How can you efficiently rate your staff when employee performance review arrives, based on what?
- How can you be assured that everyone of your employees is working on the same goals & objectives?
| Since all information in the CEM system is accessible through a corporate portal, employees are able to help themselves to as much information as they need from sources such as news, announcements, centralized corporate calendars, organizational charts and document sharing systems. In the event the information they seek is not readily available to them, help is as close as the corporate skills directory where they can find subject matter experts by their listed skills and talents. Most importantly, since the information is set up for ease of search, precious time isn't wasted recreating information that already exists. |
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